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Object Manager is Inaccessible Due to Error "The server you are trying to access is either busy or experiencing difficulties." on Newly Created environment (Doc ID 2894790.1)

Last updated on OCTOBER 31, 2022

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.


After creating a new Siebel 22.8 environment based on an existing 20.12 Siebel environment, users are unable to access the Object Manager due to the following error seen in the browser:

The issue can be reproduced at will with the following steps:

1. Install Siebel 22.8 binaries on the new environment.
2. Point the 20.12 database to the newly created environment.
3. Execute the PostInstallDb Setup utility.
4. Create Siebel Management Console (SMC) Configuration.


 Create new environment based on existing one.


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