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Unable to login to Migration Application if AI is restarted when SES is down (Doc ID 2896070.1)

Last updated on APRIL 03, 2023

Applies to:

Siebel CRM - Version 22.5 and later
Information in this document applies to any platform.

Symptoms

On : 22.5 & 22.8  version, System Administration.

If AI container is restarted whenever SES is down, there is an issue while logging in to the Migration Application.

Upon login, the following error is displayed:

Changes

 Restart of AI container when SES container is (temporarily) down.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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