My Oracle Support Banner

Unable to Start the Siebel Servers - Gateway Server NameSrvr.log Contains Error ORA-03135 - Connection Lost Contact Error (Doc ID 2896883.1)

Last updated on SEPTEMBER 18, 2022

Applies to:

Siebel CRM - Version 16.19 [IP2016] and later
Information in this document applies to any platform.


It is not possible to start up the Siebel Servers as it is failing to connect to the Gateway Server with the following error found in the SiebSrvr.log file located under siebsrvr/log directory:

The issue can be reproduced at will the customer's environment with the following steps:
1. Start Gateway Server service
2. Try to bring the Siebel Server up
3. The above fatal error is found




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.