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Enabled OAuth2.0 for eMail Reponses Error Out "javax.mail.AuthenticationFailedException: AUTHENTICATE failed" (Doc ID 2898286.1)

Last updated on MARCH 25, 2024

Applies to:

Siebel CRM - Version 22.8 and later
Information in this document applies to any platform.

Symptoms

When enabled Support Microsoft OAuth 2.0 for Siebel 22.8, follow the steps from Siebel Bookshelf on Configuring Driver Parameters to Support Microsoft OAuth 2.0. Then during the testing, the IMAP Driver complained that was not able to connect to the mail server since is not possible to authenticate with Outlook 365 as shown in the log details below: 

 

mail.log:

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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