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SHA2 Cannot Be Selected As Hash Alghorithm When Updating Security Profile Through SafeMode Console (Doc ID 2898983.1)

Last updated on DECEMBER 15, 2022

Applies to:

Siebel CRM - Version 21.12 and later
Information in this document applies to any platform.


SHA2 cannot be selected when Gateway Security Profile is re-created using SMC console in SafeMode.

Below is a screenshot depicting the screen where the issue occurs:

Steps to reproduce:

1. Install Siebel 21.12 and configure the Gateway Security Profile
2. Set up the safe mode console for SMC as per instructions in:
3. Log in to safe mode console for SMC and attempt to re-create the Gateway Security Profile using "Hash Password" and "SHA2"
Instructions on starting the safe mode console can be found here:
4.Under the Data Sources Tab, add a new Data Source
5.Drop down on the newly created Data Source and check the "Hash User Password"
6. Attempt to select SHA2 as the hash algorithm




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