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Object Managers Not Showing In Edit Mode For AI Profile Created Via AIprofilecreate.json (Doc ID 2899453.1)

Last updated on SEPTEMBER 29, 2022

Applies to:

Siebel CRM - Version 22.6 and later
Information in this document applies to any platform.

Symptoms


Object Managers not showing in Edit mode for AI profile created via AIprofilecreate.json

Used AIprofilecreate.json to create AI profile and AI profile also has been deployed on AI server. AI is working expected.
In view mode all applications are shown properly associated to Object Managers. But when try to 'edit' mode of AI profile, then all applications configured like eai, ecomm etc shows NO object managers and we can't do any other changes like log level enabling etc without again associating Object Managers to respective applications.

 

The issue can be reproduced with the following steps:


1. https://docs.oracle.com/cd/F26413_30/books/SiebInst/c-Configuring-Siebel-CRM-Using-Silent-Mode.html

2. AI profile created using AIprofilecreate.json. 

3. in SMC AI Profile edit mode not showing the AOM linked


Normal Mode:



Edit Mode:

Cause

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In this Document
Symptoms
Cause
Solution


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