EAI Outbound Calls From Linux Platform To HTTPS URL Fail With Error "SBL-SVR-07000: Performance Warning: Named Subsystem JavaContainerSubsys was not found in the shared memory" (Doc ID 2899734.1)

Last updated on MARCH 18, 2024

Applies to:

Symptoms

For Siebel versions 23.10 and below, please refer to the below:

When Siebel object manager runs on a Linux or Unix OS and sends an outbound call to an external system having an HTTPS URL, it encounters an error.

The following error shows up in the AOM log file:

Steps to reproduce the behaviour:

1. Configure Siebel application to invoke an Outbound web service call to an external system.

The instructions from the following documentation was followed to perform initial configure/set up step:

Siebel Bookshelf > Siebel Integration Platform Technologies:Siebel Enterprise Application Integration Guide > 5: Web Services > section "Consuming External Web Services Using Siebel Web Services"

https://docs.oracle.com/cd/F26413_14/books/EAI2/web-services.html#c_Consuming_External_Web_Services_Using_Siebel_Web_Services_ahm247794

2. Log into Siebel application and invoke the outbound web service call as follows:

a. Log into Siebel Client UI application

b. Navigate to the Business Service Simulator View

c. Specify the proxy business service and method for the Outbound web service

d. Submit the simulation request.

3. The Outbound Web Service will send a request to a 3rd party URL that uses https protocol.

4. The reported error occurs at this point.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.