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Workflow with Loop Works Properly with Odd Iterations and Fails for Even Iterations (Doc ID 2905725.1)

Last updated on OCTOBER 28, 2022

Applies to:

Siebel Workflow - Version 20.6 and later
Information in this document applies to any platform.

Symptoms

Workflow with a loop inside, only works correct for the odd runs, not for the even iterations.
As an example add a simple WF. In first step lookup an "Account" and in 2nd step create record in "Account Issues" in a loop. In 3rd step Echo the details which are created in 2nd step and observe for all the even runs Issue Id is empty.
Try to execute query on database and can see that the Account Issue is created for both even and odd runs but it is not visible in even iterations in workflow.

The issue can be reproduced at will with the following steps:
1. Connect to tools
2. Import attached workflow sif
3. Simulate workflow and check loop behaviour

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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