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BIP Server Failed To Process Report Having Call to Sub-Templates After Moving To OCI (Doc ID 2908702.1)

Last updated on FEBRUARY 28, 2023

Applies to:

Siebel Reports - Version 8.2.2.14.9 [IP2014] and later
Information in this document applies to any platform.

Symptoms

One of the report having call to sub template9.rtf) is failing to execute after moving the Siebel and BIP Server from On-premise to Oracle Cloud Infrastructure , and is returning the below error in XMLPReportServer Component Log

BI Publisher engine failed to generate report.(SBL-RPT-50524)


As per the above error it is clearly evident that BI Publisher failed to process the report. After further reviewing the bipublisher.log could see the below specific errors

Error while processing include XSL file (rtf2xsl://file_///siebelfs/siebfile/BIP/SiebelCRMReports/SubTemplates/QuoteHeader.rtf?sid=1&eaf=3&rtf-checkbox-glyph=).
<Line 1871, Column 18>: XML-22000: (Error) Error while parsing XSL file (null).
@Line 3 ==> <xsl:import href="rtf2xsl://file_///siebelfs/siebfile/BIP/SiebelCRMReports/SubTemplates/QuoteHeader.rtf?sid=1&eaf=3&rtf-checkbox-glyph="/>

Cause

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In this Document
Symptoms
Cause
Solution


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