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Unable To Add New Siebel Servers In Enterprise Manager 13.5 Using The siebelserverconfig.xml file: Discovery Precheck Warnings (Doc ID 2909390.1)

Last updated on NOVEMBER 21, 2022

Applies to:

Siebel CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.

Symptoms

Unable to add new Siebel Servers after installing Enterprise Manager 13.5 when using siebelserverconfig.xml

Enterprise Manager Console Warnings
-----------------------------------------------

Precheck Detailed Logs Warning
----------------------------------------

Precheck Detailed Logs

This page shows the detailed logs(Debug and Error Messages) for Discovery Precheck.You can 'Proceed to Discovery' or 'Cancel' based on the Precheck results.

Precheck Result Message

Some of the PreCheck Steps Executed are showing WARNINGS.The Discovery will be successful but you should check the warnings first and try to resolve them if needed.

Debug Messages

Enterprise Manager Agent Installed on Gateway Host :gatewayhostname.com.

EM Agent for Gateway Host : gatewayhostname.com is up and running.

Connection to server manager was successful

22 Targets Found....

Following Siebel Servers(on Host) will be discovered :

Server [1] : Name -> srvr1_enterprisename_virtualhostname.com host -> siebelserverhostname.com

Check whether all the agents in the current Siebel Enterprise topology are up and running.

Siebel Server on host virtualhostname.com will be discovered, since host is monitored in Enterprise Manager.

WARNING : Agent errors out for host siebelserverhostname.com with message : Agent Not installed on this host siebelserverhostname.com.

Siebel Server on host siebelserverhostname.com will not be discovered, since host is not monitored in Enterprise Manager.

Siebel Enterprise enterprisename_gatewayhostname.com can be discovered since no target with specified name exists in Enterprise Manager.

STEPS
---------------------------
1. Install Siebel Enterprise.
2. Install Enterprise Manager 13.5
3. Setup siebelserverconfig.xml
4. Perform Dicovery Precheck in Enterprise Manager

Changes

 Installing Enterprise Manager 13.5

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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