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Attachment Upload / Download Fails With SBL-GEN-00000 (Doc ID 2910655.1)

Last updated on JULY 30, 2024

Applies to:

Siebel CRM - Version 8.1 [21039] and later
Information in this document applies to any platform.

Symptoms

When attempting to upload or download attachments to / from Siebel,the following error occurs within the Object Manager log file:

eautoObjMgr_enu_*.log



STEPS
-----------------------
1. Update Siebel Application to 22.7 release.
2. Log in to the Siebel Application.
3. Attempt to upload or download an attachment.



Changes

 Siebel has been updated to 22.7 release from 21.x

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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