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Web Tools Workflow Process Simulation Returns Error "Failed to connect to Workflow Process Simulation Server. Please check your environment." After Restarting Siebel Siebel Services (Doc ID 2912759.1)

Last updated on FEBRUARY 19, 2023

Applies to:

Siebel CRM - Version 21.4 and later
Information in this document applies to any platform.


When using Web Tools Client UI to simulate a workflow process, sometimes it generates an error when the Siebel server services has been restarted.

The following error message occurs in the Web Tools Client UI:

The behaviour occurs as follows:

1. Restart the Siebel server services

2. Check the Siebel Web Tools OM and confirm it is back online

3. Log into Web Tools UI

4. Select a workflow process and start the workflow simulation

5. Here, the workflow simulation may work or sometimes it may generate the reported connection error


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