Error SBL-DAT-00498 When Using F9 To Send an Email (Doc ID 2922629.1)

Last updated on FEBRUARY 22, 2023

Applies to:

Siebel CRM - Version 22.11 and later
Information in this document applies to any platform.

When attempting to send an email using F9 the following error occurs.

STEPS
-----------------------
1. Login to Siebel App
2. Navigate to Service Request screen
3. Select one of the Service Requests
4. Press F9

Enable F9 Functionality

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In this Document

Symptoms

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