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Unable To Login To The Application Using Oracle Access Manager (OAM) SSO (Doc ID 2930136.1)

Last updated on FEBRUARY 23, 2023

Applies to:

Siebel CRM - Version 16.19 [IP2016] and later
Information in this document applies to any platform.

Symptoms

Users encountered login issues to Siebel CRM application that is setup with Oracle Access Manager (OAM) SSO. The following error is reported by the users:

The server you are trying to access is either busy or experiencing difficulties. Please close the Web browser, open a new browser window, and try logging in again.[HH:MI:SS]

STEPS

1. Try to login to Siebel CRM application 
2. The above mentioned error is returned

Changes

N/A

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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