Siebel Management Console Page Is Partially Loading And Is Not Functional After Applying Siebel Monthly Release (Doc ID 2930431.1)

Last updated on FEBRUARY 23, 2023

Applies to:

Symptoms

Siebel Management Console (SMC) page is loading partially and is not functional after applying Siebel Monthly Release. 

The following alert message is received in SMC immediately after login:

The issue can be reproduced at will with the following steps:

1. Download binaries for Siebel Monthly Release;

2. Extract all zip archives, one by one, without using the option to merge the extracted files;

3. Run setup.bat to install Siebel binaries of the new release;

4. Finish the installation;

5. Login to Siebel Management Console. Post update, SMC is not functional and the following alert message is shown: 

The filegroup1.jar file is missing for non-enu installation and this information is written in oraInstall<timestamp>.err log from $SES\cfgtoollogs\oui folder: 

Changes

 Apply Siebel Monthly Release.

Cause

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