Siebel Migration Application - New Target Connection Creation Is Failing With Error "Unable to connect to the REST URL due to exception java.net.ConnectException: Connection timed out (Connection timed out)"
(Doc ID 2930681.1)
Last updated on AUGUST 05, 2024
Applies to:
Siebel Sales Enterprise - Version 22.4 and laterInformation in this document applies to any platform.
Symptoms
When attempting to create new target connection from Dev migration application, connection creation failing with error:
Migration Application UI Error:
Unable to connect to the REST URL due to exception java.net.ConnectException: Connection timed out (Connection timed out)
migration.log
[TRACE] 2023-02-02 14:47:35.415 [https-jsse-nio-5041-exec-14] Migration - com.siebel.migration.server.MigrationServer:doPost Entering in Post Method
[DEBUG] 2023-02-02 14:47:35.415 [https-jsse-nio-5041-exec-14] Migration - com.siebel.migration.server.MigrationServer:doPost Request URI: /siebel/sma/Connection
[DEBUG] 2023-02-02 14:47:35.415 [https-jsse-nio-5041-exec-14] Migration - com.siebel.migration.server.MigrationServer:doPost Request message: {"connectionid":"","name":"PreProd_HTTPS","url":"https://test01.com:5041/siebel/v1.0","isFav":false,"SRN":"3749","userName":"SIEBEL","tblspcName":"SIEBEL_DATA","tblspcInd":"SIEBEL_INDEX","tblspcPage16":"","tblspcPage32":"","unicode":"true"}
[TRACE] 2023-02-02 14:47:35.415 [https-jsse-nio-5041-exec-14] Migration - com.siebel.migration.server.MigrationEngine:saveConnection Entering in Method to Save Connection
[DEBUG] 2023-02-02 14:47:35.415 [https-jsse-nio-5041-exec-14] Migration - com.siebel.migration.server.MigrationEngine:saveConnection Input Request: {"connectionid":"","name":"PreProd_HTTPS","url":"https:\/\/test01.com:5041\/siebel\/v1.0","isFav":false,"SRN":"3749","userName":"SIEBEL","tblspcName":"SIEBEL_DATA","tblspcInd":"SIEBEL_INDEX","tblspcPage16":"","tblspcPage32":"","unicode":"true"}
[TRACE] 2023-02-02 14:47:35.416 [https-jsse-nio-5041-exec-14] Migration - com.siebel.migration.server.MigrationEngine:invokeRestCall Entering in Method to Invoke Rest Call with URL: https://test01.com:5041/siebel/v1.0
[TRACE] 2023-02-02 14:47:35.416 [https-jsse-nio-5041-exec-14] Migration - com.siebel.migration.server.MigrationEngine:invokeRestCall DB Resource REST URL: https://test01.com:5041/siebel/v1.0/service/describe?searchspec=[Name] LIKE 'Migration*'
[ERROR] 2023-02-02 14:49:44.268 [https-jsse-nio-5041-exec-14] Migration - com.siebel.migration.server.MigrationEngine:invokeRestCall Unable to connect to the REST URL due to exception java.net.ConnectException: Connection timed out (Connection timed out)
[TRACE] 2023-02-02 14:49:44.268 [https-jsse-nio-5041-exec-14] Migration - com.siebel.migration.server.MigrationEngine:saveConnection Rest Call Return Resources: {"status":"error","msg":"Unable to connect to the REST URL https:\/\/test01.com:5041\/siebel\/v1.0\/service\/describe?searchspec=[Name] LIKE 'Migration*'","msgKey":"INTL_MIG_IOEXCEPTION","msgParamValueArr":["https:\/\/test01.com:5041\/siebel\/v1.0\/service\/describe?searchspec=[Name] LIKE 'Migration*'"],"data":""}
[ERROR] 2023-02-02 14:49:44.268 [https-jsse-nio-5041-exec-14] Migration - com.siebel.migration.server.MigrationEngine:saveConnection REST URL returned resources with status Error
[TRACE] 2023-02-02 14:49:44.268 [https-jsse-nio-5041-exec-14] Migration - com.siebel.migration.server.MigrationServer:doPost Output message: {"status":"error","msg":"Unable to connect to the REST URL https:\/\/test01.com:5041\/siebel\/v1.0\/service\/describe?searchspec=[Name] LIKE 'Migration*'","msgKey":"INTL_MIG_IOEXCEPTION","msgParamValueArr":["https:\/\/test01.com:5041\/siebel\/v1.0\/service\/describe?searchspec=[Name] LIKE 'Migration*'"],"data":""}
STEPS:
The issue reported by following below steps:
1. Login to Dev environment migration application
2. In Connections --> Click on New Connection
3. Next Window, provide Name of connection, REST End Point = <Target REST URL as https://test01.com:5041/siebel/v1.0>
4. Provide DB Schema Owner User ID, Tablespace for Data and Tablespace for Index
5. Select Database Encoding
6. Click Ok
7. Connection creation fails with error "Error - Unable to connect to the REST Endpoint https://test01.com:5041/siebel/v1.0/service\/describe?searchspec=[Name] LIKE 'Migration*'","
Changes
Cause
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