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Siebel Migration Application (SMA) Hangs When Navigating to History Tab (Doc ID 2932456.1)

Last updated on MARCH 02, 2023

Applies to:

Siebel CRM - Version 22.11 and later
Information in this document applies to any platform.

Symptoms

When attempting to navigate to SMA history it does not return any data, it simply hangs for about 30 seconds and a blank screen is returned.
There are more than 1800 records in the S_DP_MPTXN_HIST table.

STEPS

1. Login to SMA
2. Navigate to History
3. The screen does not get populated as described above

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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