My Oracle Support Banner

Error "SBL-EAI-04421: Cannot perform 'NewRecord' on the business component 'Channel Partner'" When Trying To Import a Loyalty Program (Doc ID 2934123.1)

Last updated on APRIL 17, 2023

Applies to:

Siebel Loyalty Partner Portal - Version 17.0 [IP2017] and later
Siebel Loyalty - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

When trying to import a Loyalty Program XML the error below is seen in the UI:

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.