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Calendar - Selected Date Is Not Recognized For New Calendar Appointment Record When "Enable Quick Add" Applet User Property Is Set To "N" (Doc ID 2934275.1)

Last updated on MARCH 12, 2023

Applies to:

Siebel CRM - Version 22.6 to 23.1 [Release V17]
Information in this document applies to any platform.

Symptoms

Clicking on "New Record" button should recognize the selected date slot in "Activity HI Calendar Applet" Applet. However, Application is unable to recognize selected date slot in calendar applet and randomly creating the calendar activity


The issue can be reproduced at will with the following steps:

1. Login to web tools and Query for "Activity HI Calendar Applet" applet 

2. Add user property "Enable Quick Add" to "N"

3. Deliver changes to MAIN

4. Login to application and navigate to "HI Activity Calendar View" view.

5. Click "Weekly" calendar

6. Try to click on any date slot example: "04-Nov-2022 9:00 am'

7. Click on New Record button

8. Notice that the calendar activity is created for "01-Nov-2022" instead of"04-Nov-2022'. This date is randomly getting populated.

9. When performing same activity in older IP16 version, selected date slot is properly recognized.

 

Changes

 Upgrade to 22.10 version from IP16 version.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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