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SRBroker Component Fails Every Six Hours With Error SBL-NET-01027: Error decoding a message/SBL-SMI-00034: Internal: Error (null) reading a message from the client (Doc ID 2944698.1)

Last updated on APRIL 26, 2023

Applies to:

Siebel CRM - Version 20.10 and later
Information in this document applies to any platform.

Symptoms

SRBroker component fails every six hours  across all siebel environment ( UAT/PROD/PRE-PROD,DEV)  across the organization During the issue following error have been observed in SRBroker.log 

SRBroker.log

 

Replication Steps :

-1. Run openssl s_client -showcerts -connect localhost <port> command on Unix server 

-2.  Verify the errors in SRBroker log for the failure

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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