Siebel Serever Not Coming Online and SBL-OSD-02011 Process 9972 exited with error - Process exited because of a segment violation (SIGSEGV)
(Doc ID 2945485.1)
Last updated on APRIL 28, 2023
Applies to:Siebel CRM - Version 15.6 [IP2015] and later
Information in this document applies to any platform.
One of the Siebel server is not coming online without any changes to environment
Error in enterprise log
ServerLog ProcessExit 1 004d08d9642969cb:0 2023-04-04 06:55:39 SvrTaskPersist 9972 SBL-OSD-02011 Process 9972 exited with error - Process exited because of a segment violation (SIGSEGV)
Error testing tnsping DBserver
ORA-12560: TNS:protocol adapter error
The issue can be reproduced at will with the following steps:
1. No changes made to the environment.
2. Suddenly, the siebel server is not coming online
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