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Genbscript Execution Crashes with Error "Faulting module name: KERNELBASE.dll" After a Incremental Migration (Doc ID 2949196.1)

Last updated on AUGUST 08, 2023

Applies to:

Siebel Call Center - Version 19.9 to 20.8 [Release V17]
Information in this document applies to any platform.

Symptoms

Execution of Genbscript fails with Error "Faulting package full name" more details bellow, no crash.txt or fdr is generated.



The issue can be reproduced at will with the following steps:
1. Executed a full migration
2. Post Full migration, run genbscript in RR, for details on genbscript refer to Genbscript for Browser Script Generation in Siebel (Doc ID 476506.1)
3. It worked
4. Execute an Incremental Migration
5. Post IRR, run genbscript

genbscript fails with error, application does not come in RR environment.

Changes

 new incremental migration was performed

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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