Field Level Validation Is Not Working When Clicking Enter Button After Entering Value When Error Popup Is Customized
(Doc ID 2963258.1)
Last updated on JANUARY 03, 2024
Applies to:
Siebel CRM - Version 22.1 and laterInformation in this document applies to any platform.
Symptoms
The pop-up error is configured using JavaScript custom code according to bookshelf: "Customizing How Siebel Open UI Displays Error Messages"
The user is entering an invalid value in a field that has validation such as " Work Phone", then "ENTER" is pressed and the value is reset to the previous value and no popup error is displayed. The pop-up validation error is properly displayed if the user hits "TAB" or moves with the mouse on another field.
The issue can be reproduced at will with the following steps:
1. Start Siebel services.
2. Connect to the server manager.
3. Set for sccobjmgr_enu object manager the following parameters:
Changes
Updated from IP15 to 22.1.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |