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Siebel Mobile : UI Distortions on Android Devices for Mobile Apps with Redwood Theme (Doc ID 2964772.1)

Last updated on AUGUST 06, 2023

Applies to:

Siebel Mobile Applications - Version 22.7 and later
Information in this document applies to any platform.


Actual Behavior:

On a Development / Test environment, while using the Smartphone UX (- Redwood) Theme on Siebel Mobile application (on Android), there are some display issues with the Menu and other theme elements.
That Menu is either not visible at all (nothing displayed - option labels and icons). or in some cases, those are visible - but overlapping, so hard to read and properly select.


Expected Behavior:

Under normal conditions, the Redwood Theme should work fine.

Steps to Replicate:

1. Start the Siebel Service Mobile application (with Redwood theme enabled - using parameter AutoTileType=PHONE);
2. Check the theme's behavior - by trying to use that Application menu;
3. See the distorted or incorrectly displayed UI elements (menu missing, overlapping etc).


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