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PostInstallDBSetup Is Failing After 23.7 Update With s_output : Error Occurred During Execution and DataFiles\filegroup3.jar (The system cannot find the file specified) (Doc ID 2966738.1)

Last updated on AUGUST 09, 2023

Applies to:

Siebel eCommunications Call Center - Version 21.12 and later
Information in this document applies to any platform.


PostInstallDBSetup process is failing after updating Siebel from 21.12 to 23.7

Error in console
Executing Command: /bin/csh -c /opt/siebel/ses/siebsrvr/bin/PostInstallDBSetup -i /opt/siebel/ses/siebsrvr/bin/Setup.ini -p ***** -z ***** -t
 s_output : Error Occurred During Execution

The issue can be reproduced at will with the following steps:
1. Applied Siebel 23.7 update on top of existing 21.12 environment
2. Ran postinstallDBsetup step using below command and it failed with error.
 "PostInstallDBSetup -i Setup.ini -p xxxx -z xxxx"


 Applied Siebel 23.7 Patch update


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