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Increasing Execution Time For Bulk Gateway Connect String Requests Observed (Doc ID 2978322.1)

Last updated on OCTOBER 03, 2023

Applies to:

Siebel CRM - Version 23.1 and later
Information in this document applies to any platform.


When performing getConnectString bulk calls to the gateway, execution times steadily increase.

This can be observed below in the localhost_access.log. Note the execution times for a test case with 200 bulk parallel requests arriving at once in Siebel (time in bold is in miliseconds):

The issue was reproduced with the following steps:
1. Raise log levels for AI tomcat from SMC AI profile.

A good reference for this action is: How To Enable Logging In IP17 Above Versions To Trace Siebel Inbound Requests Through AI, Gateway, Server Component (Doc ID 2850221.2) Tab 1 -> 1. Set SMC Logging = Information

2. Install Curl on Windows machine or attempt to hit from a terminal on a Linux machine.



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