Increasing Execution Time For Bulk Gateway Connect String Requests Observed (Doc ID 2978322.1)

Last updated on OCTOBER 03, 2023

Applies to:

Symptoms

When performing getConnectString bulk calls to the gateway, execution times steadily increase.

This can be observed below in the localhost_access.log. Note the execution times for a test case with 200 bulk parallel requests arriving at once in Siebel (time in bold is in miliseconds):

The issue was reproduced with the following steps:
1. Raise log levels for AI tomcat from SMC AI profile.

A good reference for this action is: How To Enable Logging In IP17 Above Versions To Trace Siebel Inbound Requests Through AI, Gateway, Server Component (Doc ID 2850221.2) Tab 1 -> 1. Set SMC Logging = Information

2. Install Curl on Windows machine or attempt to hit from a terminal on a Linux machine.

Cause

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