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Getting The Error:"The authentication system cannot find the user with the specified username. Please check that you have entered the username correctly or contact your system administrator for assistance" When Invoking The Inbound Java Data Bean. (Doc ID 2983727.1)

Last updated on NOVEMBER 03, 2023

Applies to:

Siebel CRM - Version 21.6 and later
Information in this document applies to any platform.

Symptoms

The following issue occurs when attempting to insert/update the record in Siebel using the Siebel Java Data Bean.

ERROR
--------

The authentication system cannot find the user with the specified username. Please check that you have entered the username correctly or contact your system administrator for assistance

STEPS
-------
The issue can be reproduced at will with the following steps:

1. The source system invokes the Siebel Java Data Bean by following the URL below to insert/update the record in Siebel.

    m_dataBean.login("siebel.TCPIP.None.None://<host name>:<port>/DEV/eCommWirelessObjMgr_enu","USERNAME", "PASSWORD", "enu");

2. Provide the request payload along with the above.

3. Then trigger the request.

Cause

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In this Document
Symptoms
Cause
Solution


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