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Error "Failed To Create New KafkaAdminClient" When Implementing Kafka CRM Pub Events In Secure Communications (Doc ID 2987592.1)

Last updated on NOVEMBER 17, 2023

Applies to:

Siebel CRM - Version 23.9 and later
Information in this document applies to any platform.


When attempting to implement CRM PubSub new functionality for Kafka via SSL, an error occurs in EventLogger.log.

[ERROR] 2023-11-09 17:28:41.545 [Thread-3] EventLogger - com.siebel.swsm.bootstrap.SWSMBoot:startSidecarAIServer AI Server failed startup: org.apache.kafka.common.KafkaException: Failed to create new KafkaAdminClient

The issue can be reproduced at will with the following steps:

1. Attempt to implement the new Kafka Pub Sub Events functionality documented in our System Administration Guide.

2. Test the new implementation.

3. The error is logged.


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