Siebel Multi Tab Feature Not Working Properly When Session Persistence Is Not Enabled.
(Doc ID 2989762.1)
Last updated on DECEMBER 04, 2023
Applies to:
Siebel CRM - Version 17.0 [IP2017] and laterInformation in this document applies to any platform.
Symptoms
Post enabling the multi tab functionality users are able to login fine for the first tab, but there are issues logging to multiple tabs.
There are more than 3 active sessions observed at the object manager level for one user id.
When the users try to login with a new tab, they are redirected to login page.
Changes
Multi tab parameter was enabled and set to a value of 3.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| About Load Balancer Persistence if Using Reverse Proxy |
| Solution |