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Siebel UCM 23.x: Getting Error "SBL-DAT-00222 " When Saving a Contact Record (Doc ID 2989883.1)

Last updated on AUGUST 11, 2024

Applies to:

Siebel CRM - Version 19.10 and later
Information in this document applies to any platform.

Symptoms

Siebel upgraded from Siebel IP16 to Siebel 23.3 and the UCM features are enabled for contact duplicates identification in Siebel.

When trying to save a contact record in a child applet based in the Contact BC from a view based on the 'HLS Case' BO, where the parent applet is based on the 'HLS Case' BC, the following message is presented in the UI:

SBL-DAT-00222: An error has occurred creating business component 'UCM Contact Source Data and History' used by business object 'HLS Case'

 

Changes

Upgrade from Siebel IP16 to 23.3.  

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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