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Unable To Navigate to Administration Server - Configuration / Management View Using Dedicated Cient After Applying 24.1 Monthly Update - Error: "The User ID or password that you entered is incorrect" (Doc ID 3008661.1)

Last updated on MARCH 05, 2024

Applies to:

Siebel CRM - Version 24.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to go Administration Server - Configuration / Management View using Dedicated Client it gives the following error:

The User ID or password that you entered is incorrect.
Please check the spelling and try again.

STEPS

1. Applies 24.1 Monthly Update on the Siebel Server environment
2. Login to Dedicated Client
3. Go to Site Map > Administrator Server - Configuration / Management View
4. The above mentioned error is received

Changes

Siebel 24.1 Monthly Update installation 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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