First Record In List Applet Is Updated With Null Value When Executing Long Running Query
(Doc ID 3008741.1)
Last updated on MARCH 12, 2024
Applies to:
Siebel CRM - Version 21.12 and laterInformation in this document applies to any platform.
Symptoms
When a long running query is being executed, Application is trying to update the first selected record's editable fields in a list applet to Null value.
The issue can be reproduced at will with the following steps:
1. Navigate to any list view and try to execute a query such that the query takes long time to retrieve results.
2. While the application is still in process of retrieving results, After some time, Busy cursor goes back to normal arrow icon and will let users to click on any button.
3. Click Query button again.
4. After some time time, Below error popup comes up:
5. Click "Ok" button.
6. Notice that First record that is selected is updating all editable fields to "Null" value.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |