My Oracle Support Banner

IP16 - Getting Errors "Failed to load the JVM Dll. Check that the specified dll name is correct (SBL-EAI-05006)" and "SBL-EAI-04117: HTTP Request error during '<?>': '<?>' " while Configuring Java Business Service (Doc ID 3010140.1)

Last updated on MARCH 13, 2024

Applies to:

Siebel CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.


When attempting to execute Java Business Service(JBS), the following error occurs.


Failed to load the JVM Dll. Check that the specified dll name is correct (SBL-EAI-05006)

SBL-EAI-04117: HTTP Request error during '<?>': '<?>'

The errors can be seen in Application Object Manager log.

The issue can be reproduced at will with the following steps:
1. Place the AddBusinessService jar file is in ..\ses\siebsrvr\javacontainer\javacontainer1\lib path.
2. Login to Siebel Tools.
3. Import the AddBusinessService.sif file -> this will add the @class parameter.
4. Compile the Business Service.
5. Login to CallCenter.
6. Go to Administration -> Application -> Business Service Simulator.
7. Find the AddBusinessService Service Name and provide the 'Add' method name.
8. Provide 2 input arguments from BusinessServiceSimulator02_middle_applet_input_arguments.xml
The files required for this simple test can be found in (Doc ID 2349358.1).


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.