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Cannot Perform 'DeleteRecord' on Grand Child business component - SBL-EAI-04421 During EAI Siebel Adapter Synchronize (Doc ID 3024809.1)

Last updated on NOVEMBER 13, 2024

Applies to:

Siebel CRM - Version 24.4 and later
Information in this document applies to any platform.

Symptoms

On : 24.4 version, Siebel EAI

When attempting to Invoke method Synchronize on EAI Siebel Adapter business service, using a custom Integration Object 
the following error occurs on a grand child business component.

ERROR
-----------------------
EAISiebAdpt EAISiebAdptTrcBusObj 4 00000657664f13c6:465383 2024-05-23 08:45:04 Deleting existing record in business component xxxxx
EAISiebAdpt EAISiebAdptWrn 2 00000657664f13c6:465383 2024-05-23 08:45:04 No se puede ejecutar 'DeleteRecord' en el componente de negocio 'xxxxx'. (SBL-EAI-04421)

Translation to English: Cannot perform 'DeleteRecord' on business component 'xxxx'(SBL-EAI-04421)


The issue can be reproduced at will with the following steps:

1.Log in to the FINS application

2.Run a custom task ui Update Contact Occupation Info View

3.It eventually calls EAI Siebel Adapter, Synchronize on a custom IO and leads to the error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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