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Siebel Server Fails To Start - err=2555922 SBL-SCM-00018 Errors Are Observed In the SiebSrvr.log (Doc ID 3041845.1)

Last updated on AUGUST 16, 2024

Applies to:

Siebel CRM - Version 8.1.1.14.18 [IP2014] and later
Information in this document applies to any platform.

Symptoms

When attempting to bring the Siebel Server it is failing with the following errors in the SiebSrvr.log file:

GenericLog GenericError 1 0000000366b20590:0 2024-08-06 16:43:06 NSS - ErrCode 4597521 SysErr 0
GenericLog GenericError 1 0000000366b20590:0 2024-08-06 16:43:06 (scmnsclnt.cpp (135) err=2555922 sys=0) SBL-SCM-00018: Could not open connection to Siebel Gateway configuration store (NAxxxxx:Port#).

No recent changes have been introduced.

Steps

1. Start the Gateway Server service
2. Try to start the Siebel Server
3. It fails with the above mentioned errors

Changes

 N/A

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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