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Siebel Database Configuration Wizard Fails with Error Unable to initialize the upgrade wizard, possibly due to an error reading the configuration or driver file (Doc ID 3048015.1)

Last updated on OCTOBER 25, 2024

Applies to:

Siebel CRM - Version 16.0 [IP2016] to 24.10 [Release V16 to V17]
Microsoft Windows x64 (64-bit)

Symptoms

When attempting to run the Siebel Database Configuration Wizard to start Siebel Database Upgrade (IRM) in Production environment, the following error is displayed on the screen:

Unable to initialize the upgrade wizard, possibly due to an error reading the configuration or driver file. Check the upgrade Wizard log file details.


The following steps can be executed:


1. Run the Siebel Database Configuration Wizard, choose Upgrade, Product Environment, and the other necessary parameters. The whole process execution can be found in Siebel Database Upgrade Guide > Performing a Siebel Incremental Repository Merge.
2. At the end of the upgrade wizard, instead of executing the upgrade, it fails.



Cause

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In this Document
Symptoms
Cause
Solution
References


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