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Sfscleanup Utility is Not Processing the Siebel Attachment Files (SAF) Under ATT Folder in Siebel File System. (Doc ID 3050630.1)

Last updated on OCTOBER 07, 2024

Applies to:

Siebel CRM - Version 24.7 and later
Information in this document applies to any platform.

Symptoms


When running the sfscleanup utility, the Siebel Attachment Files in att folder located under Siebel File System location are not processed/found.


STEPS
-----------------------

1) Connect to the machine where siebel server is installed.
2) Open the command prompt window.
3) Navigate to <siebel_home>\siebsrvr\bin
4) Set the environment variable : SIEBEL_REPOSITORY
Example:
SET SIEBEL_REPOSITORY=Siebel Repository
5) Execute the sfscleanup with the option /H N, see the example below:

sfscleanup /U SADMIN /P <password> /c esia17_DSN /D SIEBEL /F C:\Siebel\fs\att /X C:\Siebel\fs\sfscleanup_output.txt /H N /R Y

The following output is returned.

Connecting to the database... Done.
Opening common API... Done.
Loading siebel dictionary... Done.

Processing file system C:\Siebel\fs\att...
Cannot access the file system path C:\Siebel\fs\att\att.
Errors encountered in process file system C:\Siebel\fs\att. See log for details.

6) Execute the sfscleanup with the option /H Y, see the example below:

sfscleanup /U SADMIN /P <password> /c esia17_DSN /D SIEBEL /F C:\Siebel\fs /X C:\Siebel\fs\sfscleanup_output.txt /H Y /R Y

The following output is returned.

Connecting to the database... Done.
Opening common API... Done.
Loading siebel dictionary... Done.

Processing file system C:\Siebel\fs...
Opening cached file iterator...
100 % done. Processing INVALIDS_ORPHANS...
10/10 files processed. 0 error(s) encountered.
        CURRENT:        0
         ORPHAN:        0
        ANCIENT:        0
        INVALID:        10

Note: The sfscleanup utility did not processed the siebel file attachments (saf) under att folder. The utility was looking for the files directly under the root Siebel File System directory, on this example C:\Siebel\fs

From sfscleanup_output.txt

cms    INVALID
eim    INVALID
ISS_OBrkCache    INVALID
Marketing    INVALID
packages    INVALID
Profile    INVALID
red    INVALID
Reports    INVALID
ssp    INVALID
userpref    INVALID

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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