SeedSchemaManifest step in PostInstallDBSetup Execution Fails with Error " SBL-GEN-00000: Unable to load message" in import_schema_sif.log
(Doc ID 3054940.1)
Last updated on OCTOBER 28, 2024
Applies to:
Siebel CRM - Version 20.3 and laterInformation in this document applies to any platform.
Symptoms
When PostInstallDBSettup was executed, it failed at the "SeedSchemaManifest" import step. The following errors were found.
PostInstallDBSetup_<date>_output.log:
Mon Oct 21,2024 [20:53:11] : Stage 2 of 4 : Running SeedSchemaManifest Upgrade
Mon Oct 21,2024 [20:53:11] : Running SeedSchemaManifestUpgrade
Mon Oct 21,2024 [20:53:11] : ru_wrapper_pi(MRMPRDLINUX_DSN,SIEBEL,****,/home/mrmprdlinux/softwares/apps/Siebel/SES/siebsrvr,SIEBEL,ORACLE,Siebel Repository,SADMIN,****,ENU,SIEBEL_DATA,SIEBEL_IDX,,SSE_ROLE,,Y,,,,,,,,,,,,N)
Mon Oct 21,2024 [20:53:11] : Run row_id.sql against MRMPRDLINUX_DSN
Mon Oct 21,2024 [20:53:11] : /home/mrmprdlinux/softwares/apps/Siebel/SES/siebsrvr/bin/odbcsql /u SIEBEL /p ****** /s "MRMPRDLINUX_DSN" /separator / /a /v /c rem /e /h /o /home/mrmprdlinux/softwares/apps/Siebel/SES/siebsrvr/log/PostInstallDBSetup_2024-10-21_20-52-47/row_id.out /l /home/mrmprdlinux/softwares/apps/Siebel/SES/siebsrvr/log/PostInstallDBSetup_2024-10-21_20-52-47/row_id.log /home/mrmprdlinux/softwares/apps/Siebel/SES/siebsrvr/log/PostInstallDBSetup_2024-10-21_20-52-47/row_id.sql /f CP1252
Mon Oct 21,2024 [20:53:13] : Run create_process_SeedSchemaManifest.sql against MRMPRDLINUX_DSN
Mon Oct 21,2024 [20:53:13] : /home/mrmprdlinux/softwares/apps/Siebel/SES/siebsrvr/bin/odbcsql /u SADMIN /p ****** /s "MRMPRDLINUX_DSN" /separator / /a /v /c rem /e /h /o /home/mrmprdlinux/softwares/apps/Siebel/SES/siebsrvr/log/PostInstallDBSetup_2024-10-21_20-52-47/create_process_SeedSchemaManifest.out /l /home/mrmprdlinux/softwares/apps/Siebel/SES/siebsrvr/log/PostInstallDBSetup_2024-10-21_20-52-47/create_process_SeedSchemaManifest.log /home/mrmprdlinux/softwares/apps/Siebel/SES/siebsrvr/log/PostInstallDBSetup_2024-10-21_20-52-47/create_process_SeedSchemaManifest.sql /f CP1252
Mon Oct 21,2024 [20:53:59] : Error in running SeedSchemaManifest Upgrade
Mon Oct 21,2024 [20:53:59] : Run update_process_SeedSchemaManifest.sql against MRMPRDLINUX_DSN
Mon Oct 21,2024 [20:53:59] : /home/mrmprdlinux/softwares/apps/Siebel/SES/siebsrvr/bin/odbcsql /u SADMIN /p ****** /s "MRMPRDLINUX_DSN" /separator / /a /v /c rem /e /h /o /home/mrmprdlinux/softwares/apps/Siebel/SES/siebsrvr/log/PostInstallDBSetup_2024-10-21_20-52-47/update_process_SeedSchemaManifest.out /l /home/mrmprdlinux/softwares/apps/Siebel/SES/siebsrvr/log/PostInstallDBSetup_2024-10-21_20-52-47/update_process_SeedSchemaManifest.log /home/mrmprdlinux/softwares/apps/Siebel/SES/siebsrvr/log/PostInstallDBSetup_2024-10-21_20-52-47/update_process_SeedSchemaManifest.sql /f CP1252
Mon Oct 21,2024 [20:54:1] : Return Code from SeedSchemaManifest Upgrade : Failed
PostInstallDBSetup_<date>\SeedSchemaManifest.log:
Mon Oct 21,2024 [20:53:58] : Add Table Names for Incremental Publish
Mon Oct 21,2024 [20:53:58] : Importing Schema SIF Files for all builds
Mon Oct 21,2024 [20:53:58] : /home/mrmprdlinux/softwares/apps/Siebel/SES/siebsrvr/bin/siebdevcli /u SADMIN /p ****** /d "MRMPRDLINUX_DSN" /c "/home/mrmprdlinux/softwares/apps/Siebel/SES/siebsrvr/log/PostInstallDBSetup_2024-10-21_20-52-47/SeedSchemaManifest/PostInstallDBSetup.cfg" /batchimport "Siebel Repository" merge "/home/mrmprdlinux/softwares/apps/Siebel/SES/siebsrvr/log/PostInstallDBSetup_2024-10-21_20-52-47/SeedSchemaManifest/SchemaFiles" /home/mrmprdlinux/softwares/apps/Siebel/SES/siebsrvr/log/PostInstallDBSetup_2024-10-21_20-52-47/SeedSchemaManifest/SchemaFiles/import_schema_sif.log >/home/mrmprdlinux/softwares/apps/Siebel/SES/siebsrvr/log/PostInstallDBSetup_2024-10-21_20-52-47/SeedSchemaManifest/SchemaFiles/dummy.txt 2>/home/mrmprdlinux/softwares/apps/Siebel/SES/siebsrvr/log/PostInstallDBSetup_2024-10-21_20-52-47/SeedSchemaManifest/SchemaFiles/dummy2.txt
Mon Oct 21,2024 [20:53:59] : Error in running CmdRun
Mon Oct 21,2024 [20:53:59] : Summary Data generation Started
Mon Oct 21,2024 [20:53:59] : Summary Data generation Completed
Mon Oct 21,2024 [20:53:59] : Log for Summary Data generation Started
Mon Oct 21,2024 [20:53:59] : Log for Summary Data generation Completed
SeedSchemaManifest/SchemaFiles/dummy.txt:
CSSModel::SetupDataSource failed.
---------------
Unable to load message 0xffff
Parameter 1 = (SBL-GEN-00000)
---------------
(Please wait a few seconds for this utility to finish)
SeedSchemaManifest/SchemaFiles/import_schema_sif.log:
ObjMgrLog Detail 4 0000000267161081:0 2024-10-21 20:53:59 Reading .cfg file from /home/mrmprdlinux/softwares/apps/Siebel/SES/siebsrvr/log/PostInstallDBSetup_2024-10-21_20-52-47/SeedSchemaManifest/PostInstallDBSetup.cfg.
FDRLog FDRDetail 4 0000000267161081:0 2024-10-21 20:53:59 FDR Enabled = true
FDRLog FDRDetail 4 0000000267161081:0 2024-10-21 20:53:59 FDR Append = false
FDRLog FDRDetail 4 0000000267161081:0 2024-10-21 20:53:59 FDR Buffer size = 500000 bytes
FDRLog FDRDebug 5 0000000267161081:0 2024-10-21 20:53:59 FDR Debug = false
FDRLog FDRDebug 5 0000000267161081:0 2024-10-21 20:53:59 FDR Asserts = false
FDRLog FDRDebug 5 0000000267161081:0 2024-10-21 20:53:59 FDR Server = false
FDRLog FDRDebug 5 0000000267161081:0 2024-10-21 20:53:59 Allocated Buffer Size = 500068 bytes
FDRLog FDRDebug 5 0000000267161081:0 2024-10-21 20:53:59 Buffer capacity = 1984 records
ObjMgrSessionLog Error 1 0000000267161081:0 2024-10-21 20:53:59 (physmod.cpp (12680)) SBL-GEN-00000: Unable to load message 0xffff
The issue can be reproduced at will with the following steps:
1. Perform a new installation of Siebel 23.10.
2. Integrate it with Siebel Database 22.10 and execute PostInstallDBSetup to sync binaries and database version.
3. PostInstallDBSetup fails at "SeedSchemaManifest" step.
Changes
New Installation of Siebel 23.10 with Siebel 22.10 database.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
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