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Custom Business Service That Calls Workflow Returns Inputs To The Workflow (Doc ID 3056709.1)

Last updated on OCTOBER 31, 2024

Applies to:

Siebel CRM - Version 23.5 and later
Information in this document applies to any platform.

Symptoms

After implementing a custom Business Service to invoke a workflow, all inputs passed to the workflow call are returned in the Business Service Output.

This includes data that is NOT part of the REST BS response, but also other inputs to the workflow.

The expectation is that only the workflow outputs should be returned in the BS outputs, and not the workflow inputs.

The issue can be replicated with the following steps:

  1. Implement a custom Business Service that in turn invokes a workflow.
  2. Go to Administration -> Application -> Business Service Simulator.
  3. Simulate the Business Service.
  4. Notice that the output of the BS contains the inputs with which the workflow is called.

Changes

Implement a custom BS to call a workflow.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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