Siebel Deployment Using SCM Fails with "Source registry login failed" During The Shifting Of Custom Web Artifacts
(Doc ID 3056756.1)
Last updated on NOVEMBER 01, 2024
Applies to:
Siebel CRM - Version 17.0 [IP2017] and laterInformation in this document applies to any platform.
Symptoms
Deploying Siebel on OCI using Siebel Cloud Manager fails during the step "Shift Custom Web Templates.
The following is captured within the webartifacts.log:
2024-08-13 13:27:52,047 - [INFO] - shift_web_artifact.py - (cm_app).extract_artifact_files(340) - Shift Custom Web Artifacts
2024-08-13 13:27:52,048 - [DEBUG] - shift_web_artifact.py - (cm_app).extract_artifact_files(352) - ['curl', '-s', 'https://<OCI_URL>/p/PdpkPgJHvy2m6fS7zq3RBeOjVZ9SeS38iUbm7IhNrto4qBHaHJNBjCwQa7c4-Wz/n/ax9lmi0t6kkf/b/sblpococi-vanilla-loyalty/o/']
2024-08-13 13:27:52,049 - [INFO] - shift_web_artifact.py - (cm_app).extract_artifact_files(359) - Archives found
2024-08-13 13:27:52,169 - [DEBUG] - shift_web_artifact.py - (cm_app).extract_artifact_files(361) - {"objects":[{"name":"cg_artifacts.tar.001"},{"name":"export_01.dmp"},{"name":"lift.yaml"},{"name":"sfs_0.tar.001"},{"name":"source_schema.yaml"}]}
2024-08-13 13:27:52,170 - [INFO] - shift_web_artifact.py - (cm_app).extract_artifact_files(371) - Archives found in the bucket. Now trying to extract...
2024-08-13 13:27:52,171 - [INFO] - shift_web_artifact.py - (cm_app).extract_artifact_files(373) - [{'name': 'cg_artifacts.tar.001'}, {'name': 'export_01.dmp'}, {'name': 'lift.yaml'}, {'name': 'sfs_0.tar.001'}, {'name': 'source_schema.yaml'}]
2024-08-13 13:27:52,171 - [INFO] - shift_web_artifact.py - (cm_app).extract_artifact_files(600) - Other type artifacts are not found in lift bucket
2024-08-13 13:27:52,172 - [INFO] - shift_web_artifact.py - (cm_app).extract_artifact_files(604) - Cleaned up the directory - /home/opc/siebel/LCNY7S/siebel_artifacts/other_artifact
2024-08-13 13:27:52,174 - [INFO] - shift_web_artifact.py - (cm_app).extract_artifact_files(631) - dockerfile is successfully created.
2024-08-13 13:27:53,752 - [INFO] - git_ops.py - (cm_app.modules.gitops).commit_to_git(399) - processing git repo -> /home/opc/siebel/LCNY7S/sblpococi-helmcharts: ['/home/opc/siebel-cloud-manager/scripts/cmapp/src/githelper.sh', '/home/opc/siebel/LCNY7S/sblpococi-helmcharts', 'Updating artifacts files']
2024-08-13 13:27:53,752 - [INFO] - shift_web_artifact.py - (cm_app).extract_artifact_files(642) - git process helmcharts to gitlab completed
2024-08-13 13:27:55,496 - [INFO] - shift_web_artifact.py - (cm_app).create_container_repository(98) - Container repository created successfully.
2024-08-13 13:27:55,497 - [INFO] - shift_web_artifact.py - (cm_app).get_unique_tag_no_for_image(150) - Image TAG-NO fetched successfully.
2024-08-13 13:27:55,497 - [INFO] - shift_web_artifact.py - (cm_app).build_custom_image(669) - Image Name : iad.ocir.io/ax9lmi0t6kkf/sblpococi/siebel:24.7.CUSTOM.1
2024-08-13 13:27:55,497 - [INFO] - shift_web_artifact.py - (cm_app).try_siebel_registry_login(163) - ***** Trying to login into Siebel registry *****
2024-08-13 13:27:56,174 - [INFO] - shift_web_artifact.py - (cm_app).try_siebel_registry_login(177) - ***** Siebel registry login is successful *****
2024-08-13 13:27:56,175 - [INFO] - shift_web_artifact.py - (cm_app).try_tag_base_image(298) - ***** Executing docker push base image step *****
2024-08-13 13:27:56,175 - [INFO] - shift_web_artifact.py - (cm_app).try_pull_base_image(274) - ***** Executing docker push base image step *****
2024-08-13 13:34:55,297 - [INFO] - shift_web_artifact.py - (cm_app).try_pull_base_image(282) - ***** Docker pull base image successfully *****
2024-08-13 13:34:55,381 - [ERROR] - shift_web_artifact.py - (cm_app).try_tag_base_image(309) - ***** Docker base image tagging is failed *****
2024-08-13 13:34:55,382 - [DEBUG] - shift_web_artifact.py - (cm_app).try_tag_base_image(310) - b''
2024-08-13 13:34:55,382 - [DEBUG] - shift_web_artifact.py - (cm_app).try_tag_base_image(311) - None
2024-08-13 13:34:55,382 - [ERROR] - shift_web_artifact.py - (cm_app).build_custom_image(710) - tagging of base image is failed.
2024-08-13 13:34:55,403 - [ERROR] - shift_web_artifact.py - (cm_app).build_custom_image(712) - Shift custom web artifacts failed. Source registry login failed.
2024-08-13 13:27:52,048 - [DEBUG] - shift_web_artifact.py - (cm_app).extract_artifact_files(352) - ['curl', '-s', 'https://<OCI_URL>/p/PdpkPgJHvy2m6fS7zq3RBeOjVZ9SeS38iUbm7IhNrto4qBHaHJNBjCwQa7c4-Wz/n/ax9lmi0t6kkf/b/sblpococi-vanilla-loyalty/o/']
2024-08-13 13:27:52,049 - [INFO] - shift_web_artifact.py - (cm_app).extract_artifact_files(359) - Archives found
2024-08-13 13:27:52,169 - [DEBUG] - shift_web_artifact.py - (cm_app).extract_artifact_files(361) - {"objects":[{"name":"cg_artifacts.tar.001"},{"name":"export_01.dmp"},{"name":"lift.yaml"},{"name":"sfs_0.tar.001"},{"name":"source_schema.yaml"}]}
2024-08-13 13:27:52,170 - [INFO] - shift_web_artifact.py - (cm_app).extract_artifact_files(371) - Archives found in the bucket. Now trying to extract...
2024-08-13 13:27:52,171 - [INFO] - shift_web_artifact.py - (cm_app).extract_artifact_files(373) - [{'name': 'cg_artifacts.tar.001'}, {'name': 'export_01.dmp'}, {'name': 'lift.yaml'}, {'name': 'sfs_0.tar.001'}, {'name': 'source_schema.yaml'}]
2024-08-13 13:27:52,171 - [INFO] - shift_web_artifact.py - (cm_app).extract_artifact_files(600) - Other type artifacts are not found in lift bucket
2024-08-13 13:27:52,172 - [INFO] - shift_web_artifact.py - (cm_app).extract_artifact_files(604) - Cleaned up the directory - /home/opc/siebel/LCNY7S/siebel_artifacts/other_artifact
2024-08-13 13:27:52,174 - [INFO] - shift_web_artifact.py - (cm_app).extract_artifact_files(631) - dockerfile is successfully created.
2024-08-13 13:27:53,752 - [INFO] - git_ops.py - (cm_app.modules.gitops).commit_to_git(399) - processing git repo -> /home/opc/siebel/LCNY7S/sblpococi-helmcharts: ['/home/opc/siebel-cloud-manager/scripts/cmapp/src/githelper.sh', '/home/opc/siebel/LCNY7S/sblpococi-helmcharts', 'Updating artifacts files']
2024-08-13 13:27:53,752 - [INFO] - shift_web_artifact.py - (cm_app).extract_artifact_files(642) - git process helmcharts to gitlab completed
2024-08-13 13:27:55,496 - [INFO] - shift_web_artifact.py - (cm_app).create_container_repository(98) - Container repository created successfully.
2024-08-13 13:27:55,497 - [INFO] - shift_web_artifact.py - (cm_app).get_unique_tag_no_for_image(150) - Image TAG-NO fetched successfully.
2024-08-13 13:27:55,497 - [INFO] - shift_web_artifact.py - (cm_app).build_custom_image(669) - Image Name : iad.ocir.io/ax9lmi0t6kkf/sblpococi/siebel:24.7.CUSTOM.1
2024-08-13 13:27:55,497 - [INFO] - shift_web_artifact.py - (cm_app).try_siebel_registry_login(163) - ***** Trying to login into Siebel registry *****
2024-08-13 13:27:56,174 - [INFO] - shift_web_artifact.py - (cm_app).try_siebel_registry_login(177) - ***** Siebel registry login is successful *****
2024-08-13 13:27:56,175 - [INFO] - shift_web_artifact.py - (cm_app).try_tag_base_image(298) - ***** Executing docker push base image step *****
2024-08-13 13:27:56,175 - [INFO] - shift_web_artifact.py - (cm_app).try_pull_base_image(274) - ***** Executing docker push base image step *****
2024-08-13 13:34:55,297 - [INFO] - shift_web_artifact.py - (cm_app).try_pull_base_image(282) - ***** Docker pull base image successfully *****
2024-08-13 13:34:55,381 - [ERROR] - shift_web_artifact.py - (cm_app).try_tag_base_image(309) - ***** Docker base image tagging is failed *****
2024-08-13 13:34:55,382 - [DEBUG] - shift_web_artifact.py - (cm_app).try_tag_base_image(310) - b''
2024-08-13 13:34:55,382 - [DEBUG] - shift_web_artifact.py - (cm_app).try_tag_base_image(311) - None
2024-08-13 13:34:55,382 - [ERROR] - shift_web_artifact.py - (cm_app).build_custom_image(710) - tagging of base image is failed.
2024-08-13 13:34:55,403 - [ERROR] - shift_web_artifact.py - (cm_app).build_custom_image(712) - Shift custom web artifacts failed. Source registry login failed.
Steps to reproduce:
1. Install Siebel On-Premise
2. Set up the OCI instance and prepare it for Siebel migration.
3. Submit the payload to migrate Siebel into OCI
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |