Text In The TinyCE Editor Disappears When Having The Applet In Base And Edit Modes
(Doc ID 3060736.1)
Last updated on JANUARY 24, 2025
Applies to:
Siebel CRM - Version 24.9 and laterInformation in this document applies to any platform.
Symptoms
In a Form Applet that has both Base and Edit Modes, and the Default is Base Mode with an 'Edit Record' button, when editing the rich-text field (in the Editor) and saving it, the applet goes back to Base mode and all the content disappears.
The issue can be reproduced at will with the following steps:
1- In Web Tools, have an Applet with Base and Edit Modes
2- The Edit Mode contains a field 'Note' with HTML Type = RTC Embedded and the 'Edit" button
3- Add the Base mode Applet to a View
4- In the Application, test the View
4.1 Create a new record and in the TinyMCE Editor, click in the the "pencil"
4.1 Type "This is a Test"
4.2 Select "Save Record" - The text disappears
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |