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Guided Merge Functionality Is Crashing with Error SBL-DAT-00144, After Siebel Upgrade To 23.9 from 8.2.2.14 (Doc ID 3062498.1)

Last updated on DECEMBER 06, 2024

Applies to:

Siebel Universal Customer Master - Version 23.9 and later
Information in this document applies to any platform.

Symptoms

Guided Merge functionality is crashing.

ERROR
callstack_xxxx.txt


STEPS
The issue can be reproduced at will with the following steps:
1. Go to Administration - UCM > Existing Duplicates
2. Select 2 Contacts and merge them.

Cause

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In this Document
Symptoms
Cause
Solution


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