IP13 When Trying To Add Attachments In Siebel The Following Error Is Observed Only In Production Environment "No attachment. Either a file or a URL needs to be specified for attachment(SBL-UIF-00400)"
(Doc ID 3074950.1)
Last updated on MARCH 03, 2025
Applies to:
Siebel CRM - Version 8.2.2.4 SIA [23030] and laterInformation in this document applies to any platform.
Symptoms
An error is encountered regarding attachments when using File Popup Applet as a Detail Applet in List Columns.
While creating a new record and opening the popup applet, when the user selects the file to be attached and click OK, it displays an error both on the interface and in Application Object Manager log file.
ERROR
The issue can be reproduced at will with the following steps:
1. Login to Siebel Application.
2. Navigate to any context where attachments can be added within Siebel.
3. When using File Popup Applet as a Detail Applet in List Columns attachments cannot be added.
Changes
Changes performed to Production environment
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |