Siebel 25.2 or above - Getting ODBC Error "[ODBC Oracle Driver] The DataDirect product you are attempting to access has been provided to you by Oracle for exclusive use with ODBCPack." While Connecing to Siebel Tools (Doc ID 3079067.1)

Last updated on APRIL 13, 2025

Applies to:

Siebel Tools - Version 25.1 and later
Information in this document applies to any platform.

When attempting to open Siebel tools, after applying 25.2 or above Siebel update, the following error occurs.

ERROR

The issue can be reproduced at will with the following steps:
1. Apply Siebel Update 25.2 or above version.
2. Try to login to Siebel Tools.

Apply 25.2 or above Siebel update

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In this Document

Symptoms

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