How To Register Certificates On UNIX Siebel Servers For Outbound HTTP Transport Requests And Outbound Web Services Over SSL - In PRE Siebel IP2016
(Doc ID 473779.1)
Last updated on FEBRUARY 28, 2020
Siebel System Software - Version 8.1.1  to 15.15 [IP2015] [Release V8 to V15] Generic UNIX
This document was previously published as Siebel Technical Note 615.
NOT Valid for IP2016.
The information here is valid only up to IP2015 .
When running EAI HTTP Requests or calling Outbound Web Services over Secure Socket Layer (SSL) using server authentication, you may be required to install a Certificate Authority (CA) certificate on the client.
In the scenario of using Outbound HTTP request, the client is the Siebel Server, therefore the CA certificate needs to be registered there. There are already a number of the standard CA certificates available (Verisign etc) for the Siebel Server.
Note for information about the specific types of certificates allowed by various Siebel versions, the reader may find it helpful to review Siebel: Vulnerability Mitigation in Siebel CRM Applications [Document 1944467.1].
On Windows environments, use the Microsoft Certificate Import Wizard to import the certificate on the Siebel Server. To access the Microsoft Certificate Import Wizard, perform the following steps:
Select the Microsoft Internet Explorer icon and right-click to select the Properties option (Internet Properties screen).
Click on the Content tab.
Click on the Certificates button.
Click on the Import button.
Follow the Microsoft Certificate Import wizard to import the certificate.
NOTE: When importing the certificates onto the Windows OS machine using IE browser, the user must log onto the Windows OS machine as the Siebel server service account user since this is the user that starts the Siebel server services, so that the Siebel application can find the certificate; a person should not log onto the machine as a local machine user to import these certificates since this Local user is not the one who will start the Siebel server services and this can cause the Siebel server to not be able to find the certificate.
Please also make sure that the Siebel server services on the Windows machine is started using a valid Windows OS User Account and not as the "Local user account".
On UNIX environments, Siebel Systems provides a utility to register the certificate on the Siebel Server.
This document provides instructions on how to use these utilities.
This document is informational and intended for any user.
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