How To Analyze the FDR Output in Siebel Versions 7.7.x, 7.8.x and 8.x
(Doc ID 473939.1)
Last updated on APRIL 27, 2021
Siebel CRM - Version 7.7.1  and later
Information in this document applies to any platform.
The document is a collation of all the steps needed to analyze the FDR.
This document will go through all the phases that are required for a complete output of a FDR.
It will deal with the identification of the FDR, processing the FDR, understanding the FDR data and more information related to the FDR.
This document is informational and intended for any user.
However, due to the technical nature of the document certain steps and actions/triggers may need to be performed by system admins or technical staff.
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