Indexer Fails After Database Password Changed with Error ORA-01017 (Doc ID 474329.1)

Last updated on MAY 03, 2017

Applies to:

Siebel Comm Self-Service Manager - Version 5.1 and later
Information in this document applies to any platform.
Area(s):eaDirect/BillDirect/eStatement Mgr
Release(s):V3 (Siebel Self-Service)
Database(s):All Supported Databases
App Server OS(s):All Supported Platforms
Latest release tested against:V3 (Siebel Self-Service)
Keywords:Q103093, ORA-01017: invalid username/password; logon denied, indexer, fails, ORA-01017

This document was previously published as Siebel FAQ 312.


Symptoms

Indexer Fails After Database Password Change with Error ORA-01017.

User has changed the edocs database password and runs the indexer job. The jobs fails with the following error in the .log file

SQL*Loader-128: unable to begin a session
ORA-01017: invalid username/password; logon denied

Cause

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