Payment Integrator fails with org.xml.sax.SAXParseException: Content is not allowed in prolog (Doc ID 474682.1)

Last updated on JANUARY 25, 2017

Applies to:

Siebel Comm Self-Service Manager - Version 5.1 and later
Information in this document applies to any platform.
Area(s):eaPay/Payment Module/ePayment Mgr
Release(s):V4 (Siebel Self-Service)
Database(s):All Supported Databases
App Server OS(s):All Supported Platforms
Latest release tested against:V4 (Siebel Self-Service)
Keywords:Q103697, payment integrator fails, org.xml.sax.SAXParseException: Content is not allowed in prolog

This document was previously published as Siebel FAQ 502.


Symptoms

Payment Integrator fails with org.xml.sax.SAXParseException: Content is not allowed in prolog.

Error occurred at Tue Apr 20 18:02:04 EDT 2004

java.lang.Exception: javax.xml.transform.TransformerException: org.xml.sax.SAXParseException: Content is not allowed in prolog.
at com.edocs.payment.tasks.ar.XsltTransform.transform(XsltTransform.java:43)
at com.edocs.payment.tasks.ar.ARPaymentIntegrator.process(ARPaymentIntegrator.java:179)
at com.edocs.payment.tasks.ar.PaymentIntegratorTask.executeTask(PaymentIntegratorTask.java:326)
at com.edocs.payment.tasks.PaymentTask.doProcessTask(PaymentTask.java:26)
at com.edocs.pwc.tasks.CommonTask.processTask(CommonTask.java:173)
at com.edocs.payment.tasks.ar.ARIntegrator_s6tmze_EOImpl.processTask(ARIntegrator_s6tmze_EOImpl.java:102)
at com.edocs.payment.tasks.ar.ARIntegrator_s6tmze_EOImpl_WLSkel.invoke(Unknown Source)
at weblogic.rmi.internal.activation.ActivatableServerRef.invoke(ActivatableServerRef.java:87)
at weblogic.rmi.internal.BasicServerRef$1.run(BasicServerRef.java:420)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:353)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:144)
at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:415)
at weblogic.rmi.internal.BasicExecuteRequest.execute(BasicExecuteRequest.java:30)
at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:197)
at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:170)
Error occurred at Tue Apr 20 18:07:59 EDT 2004
java.lang.Exception: java.lang.Exception: javax.xml.transform.TransformerException: org.xml.sax.SAXParseException: Content is not allowed in prolog.
at com.edocs.payment.tasks.ar.ARPaymentIntegrator.process(ARPaymentIntegrator.java:211)
at com.edocs.payment.tasks.ar.PaymentIntegratorTask.executeTask(PaymentIntegratorTask.java:326)
at com.edocs.payment.tasks.PaymentTask.doProcessTask(PaymentTask.java:26)
at com.edocs.pwc.tasks.CommonTask.processTask(CommonTask.java:173)
at com.edocs.payment.tasks.ar.ARIntegrator_s6tmze_EOImpl.processTask(ARIntegrator_s6tmze_EOImpl.java:102)
at com.edocs.payment.tasks.ar.ARIntegrator_s6tmze_EOImpl_WLSkel.invoke(Unknown Source)
at weblogic.rmi.internal.activation.ActivatableServerRef.invoke(Activata

Cause

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