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How Synchronous and Asynchronous Server Requests Work, and How To Tune These Requests for Performance and Availability (Doc ID 477818.1)

Last updated on MARCH 01, 2023

Applies to:

Siebel CRM Service - Version SIA [21211] and later
Information in this document applies to any platform.


The purpose of this document is to provide information as to how synchronous and asynchronous requests are processed within the Siebel version 7 and Siebel version 8 applications. In addition, this document will provide details on how to further tune these requests in the Siebel environment for optimal performance and availability.


This document is informational and intended for any user.

However, due to the technical nature of this document certain areas described in the document may require additional privileges within the Siebel environment.


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In this Document
 Requests description - Siebel SRBroker and SRProc
 Request Type
 Request Routing Logic
 Routing in the Same Siebel Server
 Routing Between Multiple Siebel Servers
 Load Balancing and Request Distribution
 Key-based Routing
 Business Services Used To Submit Requests
 Server Requests Business Service Modes
 Deployment and Tuning Recommendations
 Differences Between Siebel Version 7.5 and Version 7.7/Version 8.0

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