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What Are the eMail Response Basic Setup Steps? (Doc ID 477892.1)

Last updated on SEPTEMBER 23, 2021

Applies to:

Siebel Email Response - Version 7.0.4 [14068] to 8.2.2.3 SIA [23021] [Release V7 to V8]
Information in this document applies to any platform.
Area(s):Communications Server and Email Response
Release(s):V7 (Enterprise)
Database(s):All Supported Databases
App Server OS(s):All Supported Platforms
Latest release tested against:V7 (Enterprise)
Keywords:eMail Response, Setup Steps

This document was previously published as Siebel FAQ 2143.


Goal

What Are the eMail Response Basic Setup Steps?

Solution

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In this Document
Goal
Solution
 The following Batch Components need to be synchronized and enabled:
 The following Batch Components need to be synchronized and enabled:
 Setting Up a Communications Profile
 Defining an Email Response Group
 Activating Email Response Workflow Processes
 Requisite Server Processes
 Processing of Inbound Mail
References

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